Hi.
We are replicating accounts from ERP – and opportunities from on premise CRM, and therefore we need to have the account id’s mapped to both systems. We are using the same id’s for a specific account across all three systems (ERP, CRM and C4C).
As mentioned on page 43 in this brilliant document, you can map an ERP ID if you replicate accounts from CRM and Sales orders from ERP – but what should I map in our case, so I don’t need to maintain the mapping of account ID's manually?
(if I don't maintain it manually I get this error when loading the opportunities from CRM:
ID Mapping for external value 120340 of Business Partner ID missing.The message contains the value for . This ID is not mapped in the
system.)
https://websmp206.sap-ag.de/~sapidb/012002523100016711222015E/C4C_QSG_1511.pdf
Thanks, and best regards
Anders