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Crystal Report Error "Request failed" from BI Launch Pad

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Hi All,

 

I have installed SAP Crystal Server 2013 trial and also configured bi launchpad from windows server.

 

I can create new crystal reports using "SAP Crystal Reports" tool and export with pdf/excel format. And also can view the report list from  bi launchpad. But I couldn't get detailed view.

 

If i click the report, getting loading message "Please wait while the document is being processed" some long time and finally getting error alert like,

 

Error Message :

Error : Unable to process your request

message: Request failed

number: 0

name: MochiKit.Async.XMLHttpRequestError

 

Server : Windows Server 2008 R2 Enterprise

Database : Mysql

Connection :  Mysql ODBC

 

How can i fix the "Request Failed" error from bi launchpad?


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